FAQ

Which fitness trackers can I connect?

We connect with a wide range of fitness trackers that's always expanding. Popular ones include Apple Health, Garmin and Fitbit, but you can also see our full list of fitness trackers.

Who is Myles Wellbeing for?

Myles Wellbeing is for employers who want to support their employees with leading healthy lives and reward them for doing so. It's designed for a range of company sizes from 10-10,000+ employees. Most of our users are people who work desk based jobs.

How much can I earn in vouchers?

By completing the equivalent of 10,000 steps a day you can earn around £50 a year in vouchers to spend in a wide range of places.

Does my whole company need to sign up?

Myles works well for entire organisations as well as individual teams. Your whole company doesn't need to sign up.

How much does it cost?

You can check out our plans on our pricing page.

Is Myles inclusive?

We pride ourselves on being inclusive. Traditional office steps challenges just focus on steps, which excludes people who find walking challenging. Myles includes over 100 activity types and sports, so people can take part in whichever way works best for them. The Myles leaderboard also looks at an individual's improvement and not just their total effort, making it a level playing field for different fitness levels.

Do I have to predict how many people will sign up?

No. We know that trying to guess uptake is never a fun job. Our flexible plans mean that you just pay for the users that sign up to Myles.

What kind of challenges can I do?

We have new challenges every month on the platform which come in 5 different types.
Streak - Earn a number of Smyles for a number of days in a row
Daily Target - Earn a number of Smyles each day for a set number of days in a given time period
Total - Earn a number of Smyles in a given time period
Duration - Record a number of minutes activity in a given time period
Route - Earn enough Smyles to give you the equivalent of walking a specific route

Challenges can be completed individually or as part of a collaborative team.

How do the leaderboards work?

Myles has monthly leaderboards so you can compete with your colleagues.
Total - This leaderboard looks at the total number of Smyles you've gained this month
Improvement - This leaderboard is your improvement compared with your previous 3 months, (e.g. +20%)

What countries is Myles available in?

Myles is available internationally and is supported in most countries.

What activities can be tracked?

The list is too long to have everything here, but in summary, if you can think of it then you can probably track it. Some examples are daily steps, cycling, running, gym workouts and football.

What are Smyles?

Smyles are the points we use in the Myles Wellbeing app. You earn Smyles through doing physical activity as well as completing challenges and earning trophies.

Smyles are based on MET (Metabolic Equivalent Tasks) which allows us to assign a fair number value to different activities and sports, depending on the effort that is required for them.